niix TERMS

These Terms govern your relationship with niix Fitness Limited, 44 Catherine Place London SW1E 6HL (“niix”, “we” or “us”). Please read them carefully as they affect your rights and responsibilities under the law. If you do not agree to these Terms, please do not register for or use our website. If you have any questions on these Terms, please contact

These Terms govern your relationship with niix Fitness Limited, 44 Catherine Place London SW1E 6HL (“niix”, “we” or “us”). Please read them carefully as they affect your rights and responsibilities under the law. If you do not agree to these Terms, please do not register for or use our website. If you have any questions on these Terms, please contact These Terms do not restrict any overriding rights that you may have as a consumer, which law does not allow us to restrict.

1 USE OF OUR WEBSITE 1.1 Our website is provided to you for your personal, non-transferable use subject to these Terms. By using our website you agree to be bound by these Terms. 1.2 You should not use our website and should not accept these Terms if you are a person, business or organisation prohibited from receiving our website under the laws of the United Kingdom or other countries, including the country in which you are resident or from which you use our website.

2 AMENDMENTS TO THESE TERMS We may update these Terms from time to time for legal or regulatory reasons or to allow the proper operation of our website. Any changes will be notified to you via the e-mail address provided by you on registration or via a suitable notification on our website. The changes will apply to use of our website after we have given notice. If you do not wish to accept the new Terms you should not continue to use our website. If you continue to use our website after the date on which the change comes into effect, your use of our website indicates your agreement to be bound by the new Terms.

3 REGISTRATION 3.1 To register on our website you must be over 18 years of age. 3.2 You must ensure that the details provided by you on registration or at any time are correct and complete. 3.3 You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively. 3.4 You can cancel your registration at any time by logging in and deactivating your account. However, you will not be entitled to a refund except as set out in section 20 (Cancellation) below.

4 PASSWORD AND SECURITY 4.1 When you register to use our website you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should log in to your account and perform a password reset immediately and notify us by contacting immediately. 4.2 If niix has reason to believe that there is likely to be a breach of security, we may require you to change your password or we may suspend your account.

5 HOW WE USE INFORMATION ABOUT YOU 5.1 niix will collect, use, keep and share information about you in accordance with the niix Privacy Policy and Cookie Policy. Provide links to these policies. 5.2 We may also collect certain usage statistics relating to your use of our website, including but not limited to number of activity sessions per week, version numbers of software and statistical information.

6 ACCEPTABLE USE POLICY 6.1 You may not use our website for any of the following purposes: (a) disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws; (b) transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice; (c) interfering with any other person’s use or enjoyment of our website; or (d) making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. e) abusive, derogatory, negative language or behaviour in our community group 6.2 You will be responsible for our losses and costs resulting from your breach of this section 6.

7 DOWNTIME Your access to our website or products or services accessed through it may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

8 OUR WEBSITE SUPPORT 8.1 niix will use reasonable endeavours to provide technical or other support for our website. Any support which niix provides will be limited to the then current release of our website. 8.2 If niix chooses to provide any technical or other support to you, you agree that with respect to any technical or other information that you provide to niix, niix has an unrestricted right to use such information for its business purposes, including for marketing, support and development.

9 INTELLECTUAL PROPERTY 9.1 Our website is protected by copyright, trademarks, database right and other intellectual property rights. Except as required to use our website or otherwise permitted by law, you may not reproduce, modify, copy or distribute or use for commercial purposes any of the code or content of our website without written permission from niix. 9.2 Nothing in these Terms gives you a right to use any of niix’s trade names, trademarks, service marks, logos, domain names, or other distinctive brand features. 9.3 You agree that you will not remove, obscure, or alter any proprietary rights notices (including copyright and trademark notices) that may be contained in our website.

10 NIIX’ RIGHT TO SUSPEND OR END YOUR USE OF OUR WEBSITE We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms.

11 NIIX RESPONSIBILITIES AND LIMITATIONS 11.1 niix tries to provide our website with a reasonable level of skill and care. However, there are certain things that niix cannot promise, as described below. 11.2 Except as expressly set out in these Terms, neither niix nor its suppliers, distributors, or investors, make any specific promises about our website or any products or services available through it.
11.3 niix will use a reasonable level of skill and care to try to ensure its own content within the website is correct, reputable and of appropriate quality, but it does not make any warranties or guarantees in relation to that content. 11.4 You acknowledge that software can never be really totally free from bugs and security vulnerabilities. niix does not warrant that use of the website will be secure, accurate, uninterrupted or error free or that it will meet your specific requirements. niix provides the website “as is” and “as available”. 11.5 You understand that all third-party data, products and services you may access through our website are the sole responsibility of the person, company or organisation from which they originated. 11.6 Our website may include links to third party websites and/or apps which are beyond our control. niix is not responsible for any data, products or services available outside of our website. 11.7 Part of our website may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that their material complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material. 11.8 Some countries provide for certain warranties, such as the implied warranty of satisfactory quality, merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, niix excludes all such warranties. 11.9 If we are in breach of these Terms, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you access our website. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption. 11.10 These Terms shall not limit or affect our liability resulting from any products sold through our website being found to be unsafe or if something we do negligently causes death or personal injury or for any other liability which cannot be limited or excluded by applicable law.

12 FITNESS AND HEALTH RELATED INFORMATION 12.1 Our website contains general fitness and health guidance and information 14.2 The information is not medical advice and should not be treated as such. 12.3 The information on our website is provided without any representations or warranties, express or implied. 12.4 Without limiting the scope of section 12.3, we do not warrant or represent that the information on our website: (a) will be constantly available, or available at all; or (b) is true, accurate, complete, current or non-misleading. 14.5 You acknowledge that all exercise involves a risk of personal injury, including a small risk of serious injury or death, and agree that you are responsible for your health and well-being in relation to any exercise programme that you may undertake, whether or not such exercise programme uses fitness information from our website. If partaking in a live streamed class you agree to let the trainer know in advance of the session of any reason that may impact your ability to take part safely in these exercises. 12.6 If you are pregnant or suffer from any medical or physical condition or disability, you should not make any changes to your diet, nutrition, lifestyle, activities or exercise programmes based on the information and guidance on our website without first consulting your doctor or another suitably qualified professional. 12.7 You must not rely on the information on our website as an alternative to medical advice from your doctor or other professional healthcare provider. 12.8 If you have any specific questions about any medical matter, diet, nutrition or women’s health, you should consult your doctor or other professional healthcare provider. 12.9 If you think you may be suffering from any medical condition, you should seek immediate medical attention. 12.10 You should never delay seeking medical advice, disregard medical advice or discontinue medical treatment because of information on our website. 12.11 We will not be liable to you in respect of any loss, injury or damage you may suffer as a consequence your reliance upon the information published on our website.

13 DISPUTES AND APPLICABLE LAW 13.1 You can find the European Union’s online dispute resolution platform at You can use this for resolving disputes with us. 13.2 These Terms will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within England and Wales.

14 INTERNATIONAL USE We make no promise that materials on our website are appropriate or available for use in locations outside the United Kingdom, and accessing from territories where its contents are illegal or unlawful is prohibited. If you choose to use our website from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

15 MISCELLANEOUS 15.1 You may not transfer any of your rights under these Terms to any other person. We may transfer our rights under these Terms to another business where we reasonably believe your rights will not be affected. 15.2 If you breach these Terms and niix chooses to ignore this, niix will still be entitled to use its rights and remedies at a later date or in any other situation where you breach these Terms. 15.3 niix shall not be responsible for any breach of these Terms caused by circumstances beyond its reasonable control. Our website is owned and operated by niix Fitness Limited of 44 Catherine Place London SW1E 6HL. 15.4 You can contact us: (a) directly via the website (b) by email, using the email address 15.5 These Terms are in English only. 15.6 We will not publicly file or save a copy of these Terms for each transaction via our website and you should save a copy for yourself if you would like to keep them.

16 PRICES AND PAYMENT 16.1 If you order any paid-for subscription service from us, your order is an offer to purchase a paid-for subscription service from us (“Service”). The Service will be made available to you once your payment has been authorised. There will be no contract of any kind between you and us for the Service unless and until you make authorised payment for the Service. At any point up until then, we may decline to supply the Service or any free trial to you without giving any reason. 18.2 The fee for the Service is calculated and payable in advance as set out ion our website. We may vary fees from time to time by posting new fees, but this will not affect fees for Service that have been previously paid. 16.3 niix shall be under no obligation to provide the Service until the fees have been paid. 16.4 All prices are expressed inclusive of any VAT payable unless otherwise stated. 16.5 Payment can be made by debit or credit card. Payments are not processed through pages controlled by us. We use an online payment service provider, Stripe, which will encrypt your card details in a secure environment. 16.6 If you have asked Stripe to remember your debit or credit card details in readiness for your next purchase, Stripe will securely store your payment details on its systems. These details will be fully encrypted and only be used to process transactions which you have authorised. 16.7 Authority for payment must be given at the time of placing your order. The cost of your purchase includes a transaction fee that is payable to Stripe. For more details see this link: 16.8 At the end of any period for which you have paid a fee for Services your subscription will be automatically renewed for an equivalent period and you must pay to us the Service Fee which applies for the renewal unless you cancel the Service using the cancellation facility in our website before the date of renewal.

17 NO COMMERCIAL USE 17.1 The Service and any free trials are available for non-commercial and domestic use only. niix reserves the right to refuse orders from businesses or that we consider are for commercial or other non-domestic concerns. You may not re-sell the Service or any free trial without the prior written consent of niix.

18 CANCELLATION 18.1 You have a right of cancellation for any reason, To cancel, you should inform us by making a clear statement to us in writing. You can do this in any way you like, as long as it’s a clear statement. For example, you can email Or write to: niix Fitness Limited of 44 Catherine Place London SW1E 6HL I hereby give notice that I withdraw from my contract for the following: • [Order number/details] • Ordered on: 2024/received on 2024 • [Name of consumer] • [Address of consumer] • [Email address of consumer (optional)] • [Date]

19 TERMINATION 19.1 Your access to the Service may be terminated by written notice if you are in material breach of these Terms and the breach is not remedied within the period of 14 days after written notice of the breach has been given to you. If we reasonably believe your breach of these Terms affects our lawful operation of the Service or third party customers we may suspend your access to the Service or any free trial at any time.


Company Registration No.15294246 (Version 1.1, last updated [July 2024]